Information Technology Enterprise Solutions - 4 Hardware

Program Name: ITES-4H Vendor: Dell Federal Systems, L.P.
One Dell Way
Building 8, Box 26
Round RockTX 78682
Award Date: 19 Sep 2025      
Contract Number: W519TC-25-D-A038 UEI: N1C5QLNPJLS4 Business Type: Large Business Expiration Date: 18 Sep 2035

Primary Goods and Services: Seven "Catalog Product" areas and "Other Items and Services" CLINs. Related services include system configuration, physical site analysis, installation and relocation, and legacy equipment warranty/maintenance. The North American Industry Classification System (NAICS) code for this contract is 334111, "Electronic Computer Manufacturing".

Ordering Open To: Army, DOD, Federal Agencies

Ordering Instructions: The ITES-4H contracts are the Armys mandatory source for purchase or lease of commercial off-the-shelf (COTS), IT hardware. This includes UNIX and Non-UNIX based servers, desktops, notebooks, workstations, thin clients, storage systems, networking equipment (including wireless), network printers, product ancillaries, peripherals (including monitors), network cabling products, video teleconferencing (VTC) products, standalone displays (e.g., plasma screens, HDTVs), scanners, Everything over Internet Protocol (EoIP) products, communication devices, power devices, and software provided as part of the end to end solution (includes Enterprise Software Agreements (ESA), Non-ESA, SmartBUY, and Non-SmartBUY), warranty variations, and other related incidental services, accessories, and options. Services such as system configuration and integration, physical site analysis, installation and relocation, high availability configuration and legacy equipment warranty/maintenance are also available. Customers must obtain a Statement of Non-availability from CHESS and/or an ITAS Waiver  from the CIO/G-6 if they wish to purchase outside of CHESS. See the CHESS FAQ for further information.

Documentation

Dell Federal Systems, L.P. Pricing Info

RFQ Tutorial

Contract and Modification Files

Contract

Points of Contact

Digital Market

Digital Market Customer Support Team
Phone: (571) 644-6011
Email: armychess@army.mil

Vendor

Program Manager
Steve Wallbrown
Phone: 737-587-6613
Email: steve_wallbrown@federal.dell.com
Sr Contracts Manager
David Johnson
Phone: 737-587-6018
Email: david_johnson9@federal.dell.com
Dell Sales POC
Drake Trotter
Phone: 737-208-6873
Email: drake_trotter@federal.dell.com
Federal Sales
Phone: 800-727-1100
Help Desk/Customer Care
Phone: 800-234-1490
Tech Support
Phone: 800-456-3355
Warranty Assistance
Phone: 877-474-2769

Contracting

Contract Officer
Neal Williams

Email: usarmy.ria.acc.mbx.ites-4h@army.mil
Contract Specialist
Jenn Cronbaugh

Email: usarmy.ria.acc.mbx.ites-4h@army.mil

Other