Skip to main content
Army's Designated Primary Source for commercial IT
License Tracker for Software
Certificate of Networthiness
Statement of Non-Availability
Products & Prices
Training and Tutorials
Govt Employee Purchase Program
Frequently Asked Questions
Supply Chain Risk Management
Organizations will use CHESS, to the maximum extent possible, to purchase COTS software, desktops, and notebook computers and all other IT regardless of dollar value. If a requirement cannot be satisfied utilizing a CHESS contract, a Statement of Non-Availability may be granted allowing the purchaser to acquire COTS software and/or hardware from GSA or another approved source.
All desktops and notebooks shall be purchased during one of the CB ordering periods that occur three times annually (Oct/Jan, Feb/May, and Jun/Sep). CB exception memos are prepared by the requiring activity and are approved by an 06 or GS/15 (or equivalent) within the requiring activity. A request for a blanket exception for the CB for an entire organization may only be approved by the Army CIO/G-6.
CB Exception Criteria
Exception memos are only required when purchasing a notebook/desktop outside of Consolidated Buy. Non-CB Configuration Requirements - Required desktop or notebook configurations and/or capabilities differ substantially from the CB designated configurations and cannot be satisfied by the inclusion of upgrades and/or peripherals offered on the CB. Mandatory OCONUS host-country agreement requires items not available through the CB.
Prepare a CB Exception Memo following the guidelines below:
1. Prepare on customer activity letterhead with address include the following: Date Subject: CB Exception Description of required products and quantities Explanation of exception criteria: (e.g. If mission critical - what is the impact of waiting for next CB or if non-CB configuration - why your requirement cannot be filled with a CB product) Point of Contact Approver’s name, title, grade/rank, location and signature. 2) The contracting officer or ordering officer (including purchase card holders) placing the order shall maintain a copy of the approved exception in the contract order file. Provide a copy to CHESS: Email (Subject: CB Exception) as attachment to: email@example.com
NOTE: CB exceptions are approved by the requiring activity and do not require CHESS approval.
Statement of Non-Availability Process
Prior to requesting a Statement of Non-Availability customers must determine if CHESS contracts can provide the required IT products. Before requesting a Statement of Non-Availability, you MUST verify that your product is NOT on a CHESS contract or DOD Enterprise License Agreement (ELA). Statement of Non-Availability requests cannot be processed without this verification. You may obtain verification by following the methods described (in the Statement of Non-Availability Request area) below:
Send a Request for Quote (RFQ) to the ITES-3H vendors by utilizing the CHESS RFQ Manager tool.
DOD Enterprise Software Agreements (ESA) are listed on the DOD-Wide Enterprise Agreements page. Please click on the associated ESA link to obtain additional product(s) information and vendor POC information. http://www.esi.mil/default.aspx Contact the vendor to verify product availability.
Customers can request a Statement of Non-Availability through the CHESS website by accessing the Statement of Non-Availability link below.
Statement of Non-Availability (SoNA)
Back to Top
Privacy and Security Policy
CHESS Customer Support
Hours: Monday-Friday 8am-5pm EST
Version: 3.4 Build: 32 Revision: 0
Last Updated: 06/06/2014