Information Technology Enterprise Solutions - 3 Hardware

Program Name: ITES-3H Vendor: Dell Federal Systems, L.P.
One Dell Way
Building 8, Box 26
Round RockTX 78682
Award Date: 22 Feb 2016      
Contract Number: W52P1J-16-D-0010 Business Type: Large Business Expiration Date: 21 Feb 2021

Primary Goods and Services: Nine "Catalog Product" areas and "Other Items and Services" CLINs. Related services include system configuration, physical site analysis, installation and relocation, and legacy equipment warranty/maintenance. The North American Industry ClassificationSystem (NAICS) code for this contract is 334111, "Electronic ComputerManufacturing".

Ordering Open To: Army, DOD, Federal Agencies

Ordering Instructions: The ITES-3H contracts are the Army's mandatory source for purchase or lease of total solution, commercial off-the-shelf (COTS), IT hardware. This includes UNIX and Non-UNIX based servers, desktops, notebooks, workstations, thin clients, storage systems, networking equipment (including wireless), network printers, product ancillaries, peripherals (including monitors), network cabling products, video teleconferencing (VTC) products, standalone displays (e.g., plasma screens, HDTVs), scanners, Everything over Internet Protocol (EoIP) products, communication devices, power devices, and software provided as part of the end to end solution (includes Enterprise Software Agreements (ESA), Non-ESA, SmartBUY, and Non-SmartBUY), warranty variations, and other related incidental services, accessories, and options. Services such as system configuration and integration, physical site analysis, installation and relocation, high availability configuration and legacy equipment warranty/maintenance are also available. Customers must obtain a Statement of Non-availability from CHESS and/or an ITAS Waiver from the CIO/G-6 if they wish to purchase outside of CHESS. See the CHESS FAQ for further information.

Points of Contact

Chess

CHESS POC
CHESS Customer Support Team
Phone: (888) 232-4405
Email: armychess@mail.mil

Vendor

Program Manager
Susan Spalding
Phone: (512) 651-1034
Email: Susan_spalding@dell.com
Contracts Consultant
Robert Saufferer
Phone: (512) 582-5356
Email: robert_saufferer@dell.com
Dell Customer Support

Email: US_CC_Fed_Support@dell.com
Federal Sales
Phone: (800) 727-1100
Help Desk / Customer Care
Phone: (800) 234-1490
Tech Support
Phone: (800) 456-3355
Warranty Assistance
Phone: (877) 474-2769

Contracting

ACC-Rock Island Contracting Officer
David Gannon
Phone: (309) 782-0868
Email: david.a.gannon.civ@mail.mil
ACC-Rock Island Contracting Specialist
Johnna Sebben
Phone: (309) 782-1236
Email: johnna.m.sebben.civ@mail.mil

Other