Army Desktop & Mobile Computing - 2

If you experience issues with the AGM, such as those requiring re-installation, contact your local helpdesk. Each Army Command (ACOM) has technical POCs assigned to download the AGM. If your local helpdesk is unable to assist, users are directed to contact the CHESS Customer Service Center (; ph: 888-232-4405) to obtain their ACOM's AGM Trusted Download Official POC information.
Program Name: ADMC-2 Vendor: Dell Federal Systems, L.P.
One Dell Way
Building 8, Box 26
Round RockTX 78682
Award Date: 24 Apr 2006      
Contract Number: W91QUZ-06-D-0002 UEI: Business Type: Large Business Expiration Date: 23 Oct 2020

Primary Goods and Services:

Dell PC's and Laptops. Commercial software applications, peripherals, power devices, displays. APC Products. Lexmark products. Installation services, System configuration and integration, Image loading, Data migration, Asset tagging.

The North American Industry Classification System (NAICS)code for this contract is 334111, "Electronic Computer Manufacturing".

Ordering Open To: Ordering contracting officers within the Army, Department of Defense, and other federal agencies are authorized to place orders within the terms of the contract and within the scope of their authority.

Ordering Instructions: The ADMC-2 contracts are the Army's mandatory source for the purchase and lease of commodity, commercial off-the-shelf (COTS), IT hardware. This includes desktops, notebooks, semi-ruggedized and ruggedized devices, displays, printers, and associated peripherals. All desktop and notebook computers purchased for the Army will be delivered with a CAC reader and be compliant with the latest NETCOM technical requirements to include the Army Golden Master. Services such as installation, site survey, system configuration, asset tagging, image blasting, and custom imaging to support the equipment are also available. Customers must obtain a Statement of Non-availability from CHESS and/or an ITAS Waiver from the CIO/G-6 if they wish to purchase outside of CHESS. See the CHESS FAQ for further information.

Points of Contact


CHESS Customer Support Team
Phone: (888) 232-4405



ACC-Rock Island Contracting Officer
Nathan Acree
Phone: (309) 782-4886
ACC-Rock Island Contracting Specialist
Terry Kraker
Phone: (309) 782-8570


Customer Contact Info
Phone: (800) 727-1100 x7282737
Fax: (512) 283-1111
Dell Customer Support
None None

Help Desk / Customer Care
None None
Phone: (800) 727-1100
Tech Support
None None
Phone: (877) 671-3355
Warranty Assistance
Phone: (800) 822-8965